- Author: Mgoes, CyberKevin, YoungCryptoWolf
- Status: First Draft
- Type: Product Integration
- Implementer: WalletChat x SuperRare Labs
- Created Date: 01/10/22
WalletChat is proposing a simple product integration with the SuperRare web app - to enable buyers, sellers, and artists to communicate with one another securely, using their existing wallets, inside the SuperRare platform.
Buyers and sellers wish to communicate for different reasons - whether it is to conduct price negotiation more efficiently than by blind bidding, to discuss the artwork they are trading, or simply for social reasons. At present, they are either unable to do so at all, or they have to link their twitter and discord profiles, exposing themselves to a disjointed user experience and scams.
The benefits of allowing buyers and sellers to communicate right inside the marketplace using their wallets are obvious - better user experience, not taking users away from the platform (quite the opposite, increasing the time spent on the platform), higher engagement between the various participants, and a security guarantee.
Some other marketplaces have already implemented solutions to this end - Rarible has developed their own solution (which is however non-composable with the rest of the ecosystem), and LooksRare has integrated Blockscan Chat (which however is only a weak integration and takes users away from the website).
Furthermore, integrating messaging can enable potential buyers to communicate with artists - staging the potential to create powerful experiences where artists can provide pre-sale engagement to their audience, should they choose to.
We believe all of the above is closely aligned with the objectives of improving the user experience and raising community engagement discussed in other forum proposals, which should indirectly lead to higher sales volumes.
Over the past 6 months, WalletChat has developed a powerful set of tools around web3-native messaging - including one-on-one messaging, token-gated group messaging, and more. WalletChat is available as a web app, browser extension, and now also an easy-to-embed website widget.
The user flow is very simple - connect with your self-custodial (Metamask / WalletConnect) wallet. Sign a single message to prove your identity. Message any other wallet using their wallet address or ENS. The embeddable widget sits at the bottom corner of the website, kind of like the current Intercom integration, and expands into a messenger pane - preview below (click > to play).
A brief documentation and a live demo of this can be found HERE. Embedding the basic version of the widget into a website takes minutes. WalletChat is willing to provide this integration to SuperRare for free, along with unlimited free usage over the next 12 months, as one of its pilot partners. Doing extra customisations if requested is possible, and something we could discuss and scope together.
WalletChat is 100% open source and anybody can verify that it’s doing what is claims to be doing. It stores messages securely inside IFPS.
We were originally planning to propose this under the Dev grants program, but the details of the program have not been finalised and we have also decided not to ask for any funds to get the basic version of this going, therefore we are submitting the proposal here.
By implementing wallet-to-wallet messaging, SuperRare will introduce social / communication functionality right inside its platform. This will lead to a higher engagement between buyers and sellers, and buyers and artists. It will replace some of the existing web2 tools people use for this, and trigger more interactions inside the SuperRare platform itself. All of this will contribute to a better positioning for SuperRare as a high-end platform that puts users first and delivers experiences that go above and beyond.
The establishment of a relationship between a buyer and an artist will significantly increase the chances of a work being sold and also increase the chances of a secondary sale by the same artist. This relationship building fits very well with the premium brand that Superrare wishes to embody.
Implementing this proposal and integrating with WalletChat will also be a step towards the decentralisation of product development that this proposal by the core team of SuperRare seeks to establish.
No immediately obvious drawbacks and no cost incurred by SuperRare (unless significant customisations are required, subject to discussion). That said, an involvement of SuperRare Labs and their product team to establish the details of implementation is required.
- Higher engagement inside the SuperRare platform between buyers, sellers, and artists
- Establishing a direct relationship between a buyer and an artist
- Replacement of some web2 tools with a more embedded, streamlined, and secure UX
- More reasons and more time for users to spend inside the SuperRare platform
- Making negotiation of sales easier, increasing the probability of a sale taking place
.A mock-up of the current version of the widget, with some possible customisation